DuPage Guide to Community Services

Full Resource Name:

Family Shelter Service of Metropolitan Family Services DuPage

605 East Roosevelt Road
Wheaton, IL 60187

(630) 469-5650


Administers domestic violence services through a 24-hour hotline, counseling, shelter, and assistance in obtaining an order of protection.


Individuals affected by domestic violence

Intake Process:

(1) Call Domestic Violence Hotline 24/7 or walk-in during posted hours to speak to a trained counselor
(2) A preliminary interview will be carried out, based on which referrals may be given for other programs and services within DuPage County
(3) Counselors can also provide information all relevant programs offered, including the shelter program and its specific guidelines - for safety reasons, shelter locations kept confidential
(4) Walk-in for Welcome Groups and Domestic Violence Education Series during posted hours, call in advance if child care is required on site


Domestic Violence Hotline: 24 hours a day, 7 days a week
Walk-In Hours: Tuesday, 12:00 pm - 2:00 pm
Welcome Groups: Monday, 6:30 pm - 8:00 pm



Related Resource

Date of Official Change:

April 4, 2019



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