Illinois Department of Children and Family Services
Address
406 East Monroe Street
Springfield, IL 62701
(800) 252-2873
AKA:
DCFS
Description:
Protective services children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.
Hours:
24 hours per day, 7 days per week
Intake Process:
(1) Call the hotline to confidentially report a case of child abuse or neglect
(2) Cases of child abuse can also be reported online through the website, but not emailed
(3) Information for the report will be gathered during the time of the call
(5) For non-emergency situations, report suspected child abuse or neglect using the online reporting system at www2.illinois.gov/dcfs/safekids/reporting/Pages/index.aspx
Program Fees:
No fees
Languages:
Spanish
Eligibility:
Families residing in Illinois
Handicap Accessible?
No
Is Shelter?
No
Related Resources
Illinois Department of Children and Family Services - Naperville
Screening, Assessment, and Support Services (SASS) for Children and Adolescents
Date of Official Change:
June 7, 2023
Address Listings
Mailing (Primary)
406 East Monroe Street
Springfield, IL 62701
Contacts
Advocacy Office for Children and Families
Marc D. Smith
Director
Phone Numbers
24/7 Hotline
(800) 252-2873
27/7 Hotline
(800) 25A-BUSE
Adoption Information
(800) 572-2390
Advocacy Office for Children and Families
(800) 232-3798
Day Care Information
(877) 746-0829
Foster Parent Hotline
(800) 722-9124
Missing Child Helpline
(866) 503-0184
Office General
(312) 814-6800
Youth Helpline
(800) 232-3798
Legal Status:
State
Services
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Description
Assistance for family caregivers who are caring for their relative's children
Hours
Referrals: 7 days a week, 24 hours a day
Required Documents
None
Eligibility
Relative Caregivers, or other persons the child already knows
Fees
None
Intake Procedure
The relative caregiver should call the DCFS hotline at 1-800-252-2873. Tell them that you are caring for your relativeâs child, the child is not being abused or neglected but you want help and you want to be referred to the Extended Family Support Program.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
24/7 Child Abuse Hotline, including an online reporting system.
Hours
7 days a week, 24 hours a day
Required Documents
None
Eligibility
Children under 18 years of age
Fees
None
Intake Procedure
Call the hotline or report abuse or neglect using the online reporting system
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Protective services children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.
Hours
24 hours per day, 7 days per week
Required Documents
None
Eligibility
Families in Illinois
Fees
No fees
Intake Procedure
(1) Call the hotline to confidentially report a case of child abuse or neglect (2) Cases of child abuse can also be reported online through the website (3) Information for the report will be gathered during the time of the call (4) Visit the website for detailed information on all related programs and services (5) For non-emergency situations, report suspected child abuse or neglect using the online reporting system at: www2.illinois.gov/dcfs/safekids/reporting/Pages/index.aspx
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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