211 logo

Disaster Distress Helpline

Address

5600 Fishers Lane
Rockville, MD 20857

(800) 985-5990

www.samhsa.gov/find-help/disaster-distress-helpline

AKA:

DDH; SAMHSA

Description:

Offers crisis support service by phone or text by trained counsellors to residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.

Hours:

7 days per week, 24 hours per day

Languages:

English, Spanish

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

March 6, 2023

Geographies Served

  • Serves All Areas

Address Listings

Mailing (Primary)

5600 Fishers Lane
Rockville, MD 20857

Contacts

Disaster Distress Hotline

Phone Numbers

Toll-Free Disaster Distress Helpline

(800) 985-5990

SMS/Text - English - Type 'TalkWithUs'

66746

SMS/Text - Spanish - Type 'Hablanos'

66746

Substance Use and Mental Health Services Administration (SAMHSA)

(877) 726-4727

TTY/TTD

(800) 846-8517

Legal Status:

Non-Profit

Description

Offers crisis support service by phone or text to residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.

Hours

7 days per week, 24 hours per day, 365 days a year

Required Documents

None

Eligibility

None

Fees

No fees

Intake Procedure

(1) Call the toll-free number or send a text message to request assistance. (2) Spanish speakers: Call the toll-free number and press "2"

Languages

English, Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Alabama
    • Alaska
      • American Samoa
        • Arizona
          • Arkansas
            • California
              • Colorado
                • Connecticut
                  • Delaware
                    • District of Columbia
                      • Federated States of Micronesia
                        • Florida
                          • Georgia
                            • Guam
                              • Hawaii
                                • Idaho
                                  • Illinois
                                    • Indiana
                                      • Iowa
                                        • Kansas
                                          • Kentucky
                                            • Louisiana
                                              • Maine
                                                • Marshall Islands
                                                  • Maryland
                                                    • Massachusetts
                                                      • Michigan
                                                        • Minnesota
                                                          • Mississippi
                                                            • Missouri
                                                              • Montana
                                                                • Nebraska
                                                                  • Nevada
                                                                    • New Hampshire
                                                                      • New Jersey
                                                                        • New Mexico
                                                                          • New York
                                                                            • North Carolina
                                                                              • North Dakota
                                                                                • Northern Mariana Islands
                                                                                  • Ohio
                                                                                    • Oklahoma
                                                                                      • Oregon
                                                                                        • Palau
                                                                                          • Pennsylvania
                                                                                            • Puerto Rico
                                                                                              • Rhode Island
                                                                                                • South Carolina
                                                                                                  • South Dakota
                                                                                                    • Tennessee
                                                                                                      • Texas
                                                                                                        • Utah
                                                                                                          • Vermont
                                                                                                            • Virginia
                                                                                                              • Virgin Islands
                                                                                                                • Washington
                                                                                                                  • West Virginia
                                                                                                                    • Wisconsin
                                                                                                                      • Wyoming

                                                                                                                        Telephone Numbers

                                                                                                                        Number:
                                                                                                                        x66746
                                                                                                                        Name:
                                                                                                                        SMS/Text - English - Type 'TalkWithUs'
                                                                                                                        Number:
                                                                                                                        x66746
                                                                                                                        Name:
                                                                                                                        SMS/Text - Spanish - Type 'Hablanos'
                                                                                                                        Number:
                                                                                                                        800-985-5990
                                                                                                                        Type:
                                                                                                                        Voice/Toll-Free
                                                                                                                        Name:
                                                                                                                        Toll-Free Disaster Distress Helpline
                                                                                                                        Number:
                                                                                                                        800-846-8517
                                                                                                                        Type:
                                                                                                                        TTY/TDD
                                                                                                                        Name:
                                                                                                                        TTY/TTD
                                                                                                                        Edit Service DetailsClick here to see this service (TH-2600.6500-650) and related services within the Service Tree.

                                                                                                                        Send profile information to an email address.

                                                                                                                        Provide your email address to receive information about Disaster Distress Helpline.

                                                                                                                        Sent!

                                                                                                                        Please enter a valid email address.

                                                                                                                        Close this field

                                                                                                                        Send a condensed resource profile to your phone via text message (SMS).

                                                                                                                        Select your cell carrier and provide your phone number to receive information about Disaster Distress Helpline.

                                                                                                                        Sent!

                                                                                                                        Please enter a valid phone number.

                                                                                                                        Please select a carrier.

                                                                                                                        Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

                                                                                                                        Close this field

                                                                                                                        Want to save this page for later?
                                                                                                                        Create a free account!

                                                                                                                        .