DuPage Guide to Community Services

Notary Public Complaints

Code: DD-1500.6250

Programs that accept and, where possible, attempt to resolve regarding the quality of service, fraud, deceit, negligence, incompetence or misconduct of notaries public. The most common complaints involve failure to require a document signer to personally appear before him or her, failure to require proper identification, notarization of a forged signature and failure to keep a register of all of notarized transactions or the register is incomplete or inaccurate. A common complaint in the U.S. Latino community relates to notaries public who have misled the public by implying that they are qualified to practice the law, e.g., by using the phrase "notario publico" or "notario" (titles with completely different meanings in Mexico) to advertise notary services.

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