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Consumer Financial Protection Bureau

Address

1700 G Street NW
Washington, DC 20552

(855) 411-2372

www.consumerfinance.gov

Description:

Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.

Hours:

Monday to Friday, 8:00 am - 8:00 pm

Languages:

Spanish, English

Is Shelter?

No

Date of Official Change:

August 9, 2023

Geographies Served

  • Serves All Areas

Address Listings

Physical (Primary)

1700 G Street NW
Washington, DC 20552

P.O. Box

PO Box 27170 Washington
Washington, DC 20038

Contacts

Rohit Chopra

Director

Phone Numbers

Main

(855) 411-2372

TTY/TTD

(855) 729-2372

Legal Status:

Government - Federal

Description

Assist Consumers who are seeking to file a complaint. Complaint can be filed over the phone, online or by mail.

Hours

Monday to Friday, 8:00 am - 8:00 pm

Required Documents

Varies

Eligibility

None

Fees

No Fees

Intake Procedure

(1) Call office during listed hours to submit a complaint over the phone. (2) Visit website to fill out and submit a complaint online. (3) Fill out complaint can also be mailed at the following address PO Box 27170 Washington, DC 20038

Languages

English, Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
855-411-2372
Type:
Voice/Toll-Free
Name:
Main
Number:
855-729-2372
Type:
TTY/TDD
Name:
TTY/TTD
Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

Description

Provides consumer education on mortgages and finance related topics as well as tips on how to avoid scams.

Hours

Monday to Friday, 8:00 am - 8:00 pm

Required Documents

None

Eligibility

None

Fees

No Fees

Intake Procedure

(1) Call office during listed hours for assistance. (2) Visit website for information on available resources and topics.

Languages

English, Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
855-411-2372
Type:
Voice/Toll-Free
Name:
Main
Number:
855-729-2372
Type:
TTY/TDD
Name:
TTY/TTD
Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

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