Description:
Local government administering city services. Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information.
Hours:
Monday to Friday, 8:00 am - 5:00 pm
Languages:
English, Spanish
Handicap Accessible?
Yes
Is Shelter?
No
Related Resources
Aurora, City of - Community Services
Aurora, City of - Development Services
Date of Official Change:
March 8, 2024
Address Listings
Physical
3770 McCoy Drive
City of Aurora Fire Department
Aurora, IL 60504
Physical (Primary)
44 East Downer Place
Aurora, IL 60505
Contacts
General Email
Richard Irvin
Mayor
Phone Numbers
Main
(630) 256-4636
Fax
(630) 256-3299
Main
(630) 256-INFO
Legal Status:
Government - City
Services
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Description
Offers general information about the city including available services.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Required Documents
Varies per service. Call for details
Eligibility
Resident of Aurora
Fees
No fees
Intake Procedure
Call 630-256-INFO (4636) for assistance, including transfer to specific department as per needs.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Aurora
- Kane County
- Aurora
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information: Complaints regarding zoning and ordinance violations such as junk and trash, tall weeds and grass; street maintenance reports such as potholes, street light outages, and request for graffiti removal; sale of garbage stickers, orange garbage bags for seniors, acceptance of water bill payments and pet registrations and information regarding City of Aurora special events such as the annual Farmer's Market and parade information.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Required Documents
Varies per service. Call for details.
Eligibility
Resident of Aurora
Fees
No fees
Intake Procedure
Call 630-256-INFO (4636) for assistance, including transfers to specific departments as per needs.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Aurora
- Kane County
- Aurora
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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