Naperville, City of - Finance
Address
400 South Eagle Street
Naperville, IL 60540
(630) 420-6059
Description:
Local government administering village services including utility billing. Also provides temporary utility assistance.
Hours:
Monday to Friday, 8:00 am - 4:30 pm
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
March 14, 2024
Address Listings
Physical (Primary)
400 South Eagle Street
Naperville, IL 60540
Contacts
Phone Numbers
Main
(630) 420-6059
Legal Status:
Government - City
Services
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Description
Local government administering village services including utility billing.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Proof of residency may be required
Eligibility
Resident of Naperville
Fees
Self-pay
Intake Procedure
Pay bills in person, online, by mail or phone
Geography Served
- Illinois
- Dupage County
- Naperville
- Will County
- Naperville
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Temporary utility assistance for residential utility customers financially impacted by COVID-19. Partnership with Loaves and Fishes. One-time grant of up to $600 for residential customers.
Availability
Funds available starting January 1 each year until they run out.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Proof of income/documents showing financial need; Proof of residence
Eligibility
Residential Customer: City of Naperville resident with an active utility account; Residents must be able to show financial need, such as proof of reduced income; Other requirements as outlined on the website
Fees
No Fees
Intake Procedure
(1) Call Loaves & Fishes at 630-355-3663 and press "4" to leave a voicemail (2) Calls will be returned in the order received within 3-5 business days (3) Phone appointment will be scheduled to review documentation, including verification of financial need
Geography Served
- Illinois
- Dupage County
- Naperville
- Will County
- Naperville
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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