Need Help? Call (800) 942-9412, Monday-Friday, 8:00am – 4:30pm Call (800) 942-9412

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ComEd has partnered with various state goverment agencies and other stakeholders to provide assistance to Illinois residents who continue to experience financial hardship in the wake of the COVID-19 pandemic.  Types of assistance available include ComEd's Residential Hardship program - a one-time grant of $500 for income-eligible households who are behind on their bills - as well as flexible, extended payment arrangements to pay off past due bills with no down payment.  Further details are available on, or by calling 1-800-334-7661.  Information is also available in Spanish and Mandarin.