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Medicaid customers soon will have to renew their health coverage for the first time since before the COVID-19 health crisis. To ensure Illinois Medicaid information can reach customers, residents should contact the state agency to update their mailing address. The update can be done for free by calling 877-805-5312 or (TTY) 877-204-1012 or by going to www2.illinois.gov.HFS/ADDRESS. The change may occur as early as this fall.