DuPage County Community Services
Address
421 North County Farm Road
Wheaton, IL 60187
(630) 407-6500
Description:
County department overseeing several community programs, including Aging and Disability Services, Community Development, Family Center, Housing Supports and Self-Sufficiency, and Intake and Referral. The department also provides assistance through the Low Income Housing Energy Assistance (LIHEAP) program and manages the 211 DuPage resource database.
Hours:
Monday to Friday, 8:00 am - 4:30 pm
Languages:
English, Spanish; Interpreters for additional languages can be provided.
Handicap Accessible?
Yes
Is Shelter?
No
Related Resources
Date of Official Change:
March 2, 2022
Address Listings
Physical (Primary)
421 North County Farm Road
Wheaton, IL 60187
Contacts
Information and Referral
(630) 407-6500
LIHEAP
Weatherization
Phone Numbers
Main
(630) 407-6500
Fax
(630) 407-6501
Fax
(630) 407-6665
TDD
(630) 407-6502
Toll Free
(800) 942-9412
Legal Status:
Government - County
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Call #211 or visit the website to receive information on basic health, human and economic services available to those in DuPage County.
Hours
24 hours per day, 7 days per week
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
(1) Dial 211 while within DuPage County, (2) Ask for information on specific resources and services you are looking for, (3) Information will be provided about available resources and services, (4) Resources may also be found on the website, https://211dupage.gov.
Languages
Spanish, English; Interpreter services available.
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Vouchers are for gently used clothing. The availability of sizes or types of clothing cannot be guaranteed.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
(1) Proof of address or living situation (2) Valid photo ID (3) Verification of income for last 30 days (4) Proof of members of household
Eligibility
(1) Reside in DuPage County (2) Meet income guidelines
Fees
None
Intake Procedure
Call or email goodsandshoes@dupageco.org to schedule an appointment
Languages
Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Low Income Home Energy Assistance Program (LIHEAP) - electric service payment assistance for low-income residents of DuPage County
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Proof of income for all household members for the 30 days prior to the appointment; Social security cards or ITIN (Individual Taxpayer Identification Number) for all household members; Copy of current electric bill within last 30 days; Copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount, and landlord contact.
Eligibility
Resident of DuPage County; Total gross household income may not be more than 200% of federal poverty level; Applicant must be the customer of record with the utility company
Fees
None
Intake Procedure
(1) Call DuPage County Community Services to speak with Intake and Referral, or contact your local township office, to schedule an appointment, (2) A phone intake will be completed to determine program eligibility, (3) If eligible, an appointment will be provided, (4) Applicants will need to provide all required documents at the time of appointment.
Languages
Spanish, English; Language Interpreter service available.
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Seasonal Information
Telephone Numbers
Description
Low Income Home Energy Assistance Program (LIHEAP) - gas service payment assistance for low-income residents of DuPage County
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Proof of income for all household members for the 30 days before the appointment; Social Security cards or ITIN (Individual Taxpayer Identification Number) for all household members; Copy of current gas bill within last 30 days; Copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount, and landlord contact.
Eligibility
Resident of DuPage County; Total gross household income may not be more than 200% of federal poverty level; Applicant must be the customer of record with the utility company
Fees
None
Intake Procedure
(1) Call DuPage County Community Services to speak with Intake and Referral, or contact your local township office, to schedule an appointment. (2) A phone intake will be completed to determine program eligibility. (3) If eligible, an appointment will be provided. (4) Applicants will need to provide all required documents at the time of appointment
Languages
Spanish, English; Language Interpreter service available.
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Seasonal Information
Telephone Numbers
Description
Vouchers are for gently used household items. Availability of specific types and sizes of household goods cannot be guaranteed.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
(1) Valid photo ID (2) Proof of address or living situation (3) Income documentation for past 30 days (4) Proof of all members of household
Eligibility
(1) Reside in DuPage County (2) Meet income guidelines
Fees
None
Intake Procedure
Call or email goodsandshoes@dupageco.org to schedule an appointment
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
One of the primary access point into the housing related Coordinated Entry system in DuPage county, serving those who are experiencing homelessness in the county.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Eligibility
Residents of DuPage County experiencing homelessness
Fees
None
Intake Procedure
Call the main intake number to begin the coordinated entry process
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Central intake point for DuPage County Community Services and other community services programs, including Senior Services and LIHEAP. Provides variety of services that address informational and basic human needs.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Eligibility
None
Fees
None
Intake Procedure
Call or walk-in to get referrals to other services within Community Services or outside.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Assistance with assessing eligibility and applying for Medicaid benefits.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Photo ID; Proof of income; Proof of residence in DuPage County.
Eligibility
Must be a resident of DuPage County; Must meet income guidelines.
Fees
None
Intake Procedure
Call to schedule an appointment
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Limited financial assistance for medical fees that are not covered by insurance, including for eyeglasses, dental care. The unit is also an enrollment site for Access DuPage which provides access to health services to those with low income and without medical/health insurance.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
(1) Valid Photo ID (2) Proof of address or living situation (3) Proof of income
Eligibility
(1) Reside in DuPage County (2) Meet income guidelines
Fees
None
Intake Procedure
(1) Call to complete an intake (2) If eligible, an appointment will be provided, and documentation will be collected at the appointment (3) Staff will coordinate services with a participating vendor
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Provides limited financial assistance for the purchase of medical equipment or supplies for those who do not have health insurance.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
(1) Valid photo ID (2) Proof of address or living situation (3) Proof of income
Eligibility
(1) Reside in DuPage County (2) Meet income guidelines
Fees
None
Intake Procedure
Call to schedule an appointment
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Assistance towards mortgage payments to help keep eligible DuPage County residents in their homes.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Reason why assistance is needed; Copy of mortgage statement; Income documents for all household members; Additional documents may be requested during intake.
Eligibility
Must be a resident of DuPage County; Must meet income guidelines.
Fees
None
Intake Procedure
Call to speak to an intake specialist, an appointment may be scheduled if necessary.
Languages
Spanish, English
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Ride DuPage - discounted cab rides to and from medical appointments.
Hours
Registration: Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Photo ID; Proof of address or living situation in DuPage County; Proof of income for all household members
Eligibility
Must live in DuPage County; Must have a disability or be at least 60 years of age; Must meet income guidelines.
Fees
Self-pay
Intake Procedure
(1) Call to complete an intake by phone, (2) If eligible, an appointment will be to collect required information and documentation, (3) Once registered, participants will contact Ride DuPage to schedule rides, (4) Must re-register every 12 months to continue the service.
Service Area
DuPage County
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides limited financial assistance for the purchase of prescription medication through the DuPage Medical Assistance Program (DPMAP) for those that are not covered by health insurance or other discount programs.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Photo ID; Proof of address or living situation in DuPage County; Proof of income.
Eligibility
Must reside in DuPage County; Must meet income guidelines.
Fees
None
Intake Procedure
(1) Call to complete an intake (2) If eligible, an appointment will be scheduled (3) Required documents must be provided at the time of appointment (4) Staff will coordinate services with a participating vendor
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Assistance towards rental deposit to help eligible DuPage County residents stay in their current homes or move into a new one if they are homeless or at risk of becoming homeless.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Reason why assistance is needed; Copy of lease; Income documents for all household members; Additional documents may be requested during intake.
Eligibility
Must be a resident of DuPage County; Must meet income guidelines.
Fees
None
Intake Procedure
Call to speak to an intake specialist, and appointment may be scheduled if necessary.
Languages
Spanish, English
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Assistance towards rent payments to help keep eligible residents in their current homes, or move into a new home if they are homeless or at risk of becoming homeless.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Reason why assistance is needed; Copy of lease; Income documents for all household members; Additional documents may be requested during intake.
Eligibility
Must be a resident of DuPage County; Must meet income guidelines.
Fees
None
Intake Procedure
Call to speak to an intake specialist, an appointment may be scheduled if necessary.
Languages
Spanish, English
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Assistance with water and sewer bills for low income families whose services have been disconnected.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
(1) Valid photo ID, (2) Proof of address, (3) Proof of income from past 30 days, (4) Household Social Security cards, (5) Current water/wastewater bill (6) Proof of disconnection
Eligibility
(1) Resident of DuPage County, (2) Meet income guidelines for past 30 days, (3) Household water or sewer services must be disconnected
Fees
None
Intake Procedure
Call or email csprograms@dupageco.org to apply
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Seasonal Information
Telephone Numbers
Description
Program that helps reduce home energy loss and cost of utilities by completing home repairs after initial home inspections. Repairs include air sealing measures, insulating walls and attics, weather stripping of exterior doors, installing smoke and carbon monoxide detectors and LED light bulbs.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Social security card(s) for all household members; Proof of all income for all household members for the past 30 days; Current electric/gas bill; Proof of homeownership.
Eligibility
DuPage County Resident; Must meet income guidelines; Households who qualify for LIHEAP and/or are receiving SSI Title IV and XVI or HUD means-tested programs.
Fees
None
Intake Procedure
(1) Call the Main number and ask to have a referral made to the Weatherization program, (2) A phone intake will be completed to determine program eligibility, (3) Eligible applicants will be added to a wait list, (4) Once your name comes to the top of the wait list, an appointment will be provided, (5) Applicants will need to provide all required documents at the time of appointment, (6) If applicant is approved, an energy auditor will come to the home to complete an energy audit, (7) The recommended repairs will be reviewed with the homeowner prior to any work being completed.
Languages
Spanish, English
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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