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Naperville Township

Address

139 Water Street
Naperville, IL 60540

(630) 355-2786

www.napervilletownship.com

Description:

COVID-19 Update: No walk-ins. Offices open by appointment only.
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Provides services to Township residents. Services include Emergency & General Assistance, Ride DuPage, RTA Reduced Fare applications, Medicare counseling, Veterans services and a loan closet with wheelchairs, walkers and crutches. Also offers an annual Holiday Adoption program.

Also provides temporary shelter from extreme cold/hot weather conditions during listed hours of operation. Call first to confirm availability.

Hours:

Monday to Friday, 8:30 am - 4:30 pm

Intake Process:

(1) Call for an appointment
(2) Ride DuPage: Residents must register in person at the Township Office. To register or for additional information call Jenny Dawley, Director of Senior Services, at (630)355-2786 x4403
(3) RTA Reduced Fare Cards: Present a photo ID card such as a driver's license or state ID card, a passport, or other official government-issued identification bearing your birth date and a photo. Appointments are necessary, Monday to Friday, 9:00 am - 4:00 pm
(4) Call to confirm that Warming/Cooling Center service is open

Program Fees:

(1) No fees
(2) Passport: Self-pay

Languages:

Spanish and English

Eligibility:

Naperville Township & City of Naperville Residents

Handicap Accessible?

Yes

Is Shelter?

No

Related Resources

Date of Official Change:

November 18, 2021

Address Listings

Physical (Primary)

139 Water Street
Naperville, IL 60540

Contacts

Phone Numbers

Main

(630) 355-2786

Fax

(630) 637-8380

Town Clerk

(630) 388-4404

Legal Status:

Government - Township

Description

Provides holiday gifts for children in need.

Hours

(1) Monday to Wednesday October 17 – November 9, 8:30 am – 1:30 pm (2) Friday October 21 and 28, 1:30am – 6:30pm

Required Documents

(1) Photo ID (2) Current lease/mortgage statement and utility bill in your name (3) Birth Certificates for all children in the household that you are listing (4) Proof of any and all income in the last 30 days

Eligibility

(1) Naperville Township residents (2) Households with children under 12 years old (3) Income limits apply (4) You may only sign up your own children and you will NOT be adopted if you have signed up with any other Christmas Program (5) Was not adopted via this program in 2020

Fees

None

Intake Procedure

(1) Submit online application through online form on Township website

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (PH-2950.1500) and related services within the Service Tree.

Description

Free and reduced fare programs for riding on CTA, Metra and Pace fixed bus and rail service

Hours

Monday to Friday, 8:30 a.m. - 4:30 pm

Required Documents

(1) Completed application (2) Photo Identification with age and address (3) Wallet-size photo of yourself that is roughly 2 inches square (4) If under 65 without disability, proof of Medicare eligibility

Eligibility

(1) Township resident (2) Age 65 and older or living with a disability (3) Fulfills stipulated guidelines

Fees

$5 fee for first replacement $10 fee for subsequent replacement cards

Intake Procedure

RTA Reduced Fare Cards: Present a photo ID card such as a driver's license or state ID card, a passport, or other official government-issued identification bearing your birth date and a photo. Complete application. Appointments are necessary, Monday to Friday, 9:00 am - 4:00 pm

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Eola
      • Naperville
      • Warrenville
    • Kane County
      • Aurora
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (BT-8500.1000-180) and related services within the Service Tree.

Description

Provides temporary shelter from extreme weather as a warming center during business hours

Hours

Monday to Friday, 8:30am - 4:30pm

Required Documents

None

Eligibility

Residents of Naperville Township

Fees

None

Intake Procedure

Call ahead for availability

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (TH-2600.1880) and related services within the Service Tree.

Description

Financial assistance for individuals or families in need of food, shelter and emergency relief.

Hours

Monday to Friday, 8:30 am - 4:30 pm

Required Documents

Documents requested may include: (1) Photo ID; (2) Proof of residency; (3) A disconnect notice for utilities and/or a 5-day notice on rent

Eligibility

(1) Resident of the township (2) Meet financial and nonfinancial requirements

Fees

No fees

Intake Procedure

Call 630-355-2786 for an appointment.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (NL-1000.2500) and related services within the Service Tree.

Description

Financial assistance for rental payments.

Hours

Monday to Friday, 8:30 am - 4:30 pm

Eligibility

(1) Resident of Naperville Township (2) Must meet financial and non-financial requirements.

Fees

No fees

Intake Procedure

Call for an appointment.

Languages

Spanish

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (BH-3800) and related services within the Service Tree.

Description

Provides medical equipment for residents to borrow up to 90 days

Availability

Equipment includes (1) Wheelchairs (2) Walkers (3) Canes (4) Crutches (5) Tub Transfer Benches (6) Commodes

Hours

Monday to Friday, 8:30 am - 4:30 pm

Required Documents

Documents requested may include proof of residency

Eligibility

Must be township residents

Fees

No fees

Intake Procedure

Call for an appointment and for availability of needed equipment.

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (LH-5000) and related services within the Service Tree.

Description

Counselors available to answer questions and provide information to make educated decisions about insurance.

Hours

Monday to Friday, 8:30 am - 4:30 pm by appointment

Required Documents

Call for details.

Eligibility

(1) Township resident (2) Eligible for Medicare

Fees

No fees.

Intake Procedure

Call or email eddieb@napervilletownship.com for details and for appointments.

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (LH-3500.5000) and related services within the Service Tree.

Description

Ride DuPage transportation services for eligible township residents. Permitted trips include those to doctors' and dentists' appointments, hospitals, for dialysis and to DuPage County Community Services.

Hours

Monday to Friday, 8:30 am - 4:30 pm

Required Documents

(1) Proof of residency (2) Have a valid disabled RTA card

Eligibility

Naperville Township residents who are: (1) 65 years and older, or (2) Living with a disability or debilitating medical condition, or (3) Fulfills stipulated income guidelines

Intake Procedure

Residents must register in person at the Township Office. To register or for additional information call Jenny Dawley, Director of Senior Services, at (630)355-2786 x4403.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-637-8380
Type:
Fax
Name:
Fax
Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (BT-4500.6500) and related services within the Service Tree.

Description

Passport application services for residents.

Hours

Monday to Friday, 9:00 am - 3:00 pm

Required Documents

(1) Certified copy of Birth Certificate or Naturalization, or expired passport (issued in the last 15 years) (2) Valid Photo ID (3) Two identical passport specific photos or purchase at Township

Eligibility

Naperville Township Residents

Fees

Passport application fees apply

Intake Procedure

Appointments Only

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (DF-7000.6650) and related services within the Service Tree.

Description

Financial assistance for paying gas and/or electric utility bills.

Hours

Monday to Friday, 8:30 am - 4:30 pm

Required Documents

Proof of lost or reduced income

Eligibility

(1) Naperville Township residents who (2) Fulfill stipulated household size, income, location and fuel type guidelines.

Fees

Call for details

Intake Procedure

Call for an appointment and for details

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-355-2786
Type:
Voice
Name:
Main
Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

Description

Provides Voter Registration Services to new and registered voters.

Hours

Monday to Friday, 8:30 am - 4:30 pm

Required Documents

(1) 2 forms of identification, a. 1 form with current address and full legal name

Eligibility

(1) U.S. Citizen; (2) 18 years of age by Election Day; (3) Resident of precinct for at least 30 days prior to election day; (4) Bring required documentation

Fees

None

Intake Procedure

(1) call the main number at 630-388-4404 or email nates@napervilletownship.com to schedule an appointment (2) For further information, call the DuPage County Election Commission at 630-407-5600

Service Area

Naperville Township

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
      • Aurora
      • Eola
      • Naperville
      • Warrenville
    • Will County
      • Naperville

Telephone Numbers

Number:
630-388-4404
Type:
Voice
Name:
Town Clerk
Edit Service DetailsClick here to see this service (TQ-1800.9000) and related services within the Service Tree.

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