Illinois Department of Human Services - Springfield
Address
100 South Grand Avenue East
Springfield, IL 62704
(800) 843-6154
AKA:
IDHS
Description:
Administers State funded programs through local offices for medical, food, and cash assistance to those who qualify. Services also include the Rental Assistance Program for state residents negatively impacted by COVID-19.
Hours:
Monday to Friday, 8:00 am - 5:00 pm
Intake Process:
(1) An application for services may be completed online or at a local office
(2) An appointment will be scheduled by mail as required
Program Fees:
No fees
Languages:
Spanish
Eligibility:
Meet income and residency guidelines
Handicap Accessible?
Yes
Is Shelter?
No
Related Resources
Date of Official Change:
June 7, 2021
Address Listings
Mailing (Primary)
100 South Grand Avenue East
Springfield, IL 62704
Contacts
DHS Customer Assistance
Email Contact
Grace Hou
Secretary
Phone Numbers
Toll-free
(800) 843-6154
IDHS Help Line
(866) 454-3571
IDHS Help Line
(866) ILH-ELP1
TTY
(866) 324-5553
Legal Status:
Government - State
Services
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Description
P-EBT benefits for eligible school children and young adults who would receieve National School Lunch Program fee or reduced-price meals when schools are in session.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Hours
24 Hours a Day, 7 Days a Week
Required Documents
Documentation may include, but is not limited to: a. Photo ID b. Verification of address c. Income and asset documentation
Eligibility
(1) Meet income and residency guidelines (2) To check if you qualify for SNAP/Food Stamps: http://fscalc.dhs.illinois.gov/FSCalc/
Fees
No fees
Intake Procedure
(1) An application for services may be completed online or at a local office (2) An appointment will be scheduled by mail
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Hours
(1) Website: 24 Hours a Day, 7 Days a Week (2) Phone and in-person: Monday to Friday, 8:00 am - 5:00 pm
Required Documents
Documentation may include, but is not limited to: (a) Photo ID (b) Verification of address (c) Income and asset documentation
Eligibility
(1) Resident of Illinois (2) Meet income guidelines.
Fees
No Fees
Intake Procedure
(1) An application for services may be completed online or at a local office (2) An appointment will be scheduled by mail as required
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Special Notes/Funding
https://www.illinoisrentalassistance.org/
Description
Rental Assistance Program for tenants and/or landlords in Illinois who have negatively impacted, either financially and/or with regards to their housing status, by the COVID-19 pandemic.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Required Documents
May include: (1) Valid photo ID (2) Proof of address in Illinois (3) Proof of income (4) Evidence of impact of COVID-19 on income and/or housing status.
Eligibility
(1) Renter or housing provider/landlord in Illinois (2) Your or your tenant's household experienced financial hardship due to the COVID-19 pandemic (3) Your or your tenant's household is behind on rent and/or is at risk of homelessness or housing instability (4) Income and/or asset limitations apply
Fees
None
Intake Procedure
(1) Visit https://www.illinoisrentalassistance.org/providers for a list of providers (2) Contact providers directly to verify eligibility and apply for assistance
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Pandemic Emergency Benefit Transfer (P-EBT) to allow Illinois families to buy food for school-aged children and young adults who would are eligible for National School Lunch Program or reduced-price meals when schools are in session.
Hours
Phone: Monday to Friday, 8:00 am - 5:00 pm
Eligibility
School children 3 to 17 years of age and young adults 18 to 22 years of age who are in high school who would receive National School Lunch Program free or reduced-price meals when schools are in session.
Fees
None
Intake Procedure
(1) Children and young adults in families who are already receive SNAP need to apply, the benefits will be loaded onto their LINK/EBT card automatically, (2) Apply online at ABE.illinois.gov, or fill out the paper application by downloading it from the IDHS website and emailing the completed form to DHS.FCS.PEBT@illinois.gov, (3) Completed application forms can also be mailing to the Central Scan Unit in Springfield, IL, (4) Applications must be filed by 7/15/20, (5) For those who are not currently SNAP recipients, a new P-EBT link card will be mailed out to them with instructions to set up their PIN.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Temporary Assistance for Needy Families (TANF) program for residents of Illinois. Covered services include time-limited cash for basic needs such as food, clothing and housing; GED preparation, vocational training and rehab, postsecondary education, work stipends, job retention services and others.
Hours
(1) Website: 7 days a week, 24 hours a day; (2) Phone and In-Person: Monday to Friday, 8:00 am - 5:00 pm
Required Documents
Documentation may include, but is not limited to: (a) Photo ID (b) Verification of address (c) Income and asset documentation.
Eligibility
(1) Resident of Illinois (2) Be pregnant or have a child under age 19 who lives with them (3) Be a U.S. citizen or fulfill other specific immigration requirements. (4) Meet income guidelines
Fees
No fees
Intake Procedure
(1) An application for services may be completed online or at a local office (2) An appointment will be scheduled by mail
Languages
Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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