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Wellsky logo CRIS Community Resource Information System

Illinois Department on Aging

Address

One Natural Resources Way
Suite 100
Springfield, IL 62702

(800) 252-8966

www2.illinois.gov/aging/Pages/default.aspx

AKA:

IDOA

Description:

Comprehensive and coordinated services for the state's aging population. Programs are designed to promote the independence of older Illinois citizens and to help prevent premature or unnecessary nursing home placement. Programs offered include Adult Protective Services, the Community Care Program and the Senior Health Insurance Program. Also offers the Senior Helpline.

Hours:

Monday to Friday, 8:30 AM - 5:00 PM

Intake Process:

(1) Visit website for information on the various services offered and how to apply for them
(2) Call the Senior Helpline for more information on protective services for seniors
(3) Call the 24-Hour Adult Protective Services Hotline to report suspected abuse, exploitation or neglect of an elderly person

Program Fees:

No Fees

Languages:

Spanish

Eligibility:

Adults age 60 and older, family, friends and other concerned people in the state of Illinois

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

July 26, 2021

Address Listings

Physical (Primary)

One Natural Resources Way
Suite 100
Springfield, IL 62702

Contacts

Lisa Zuurbier

Primary Contact

Phone Numbers

Senior Helpline

(800) 252-8966

Adult Protective Services Hotline

(866) 800-1409

Fax

(217) 524-6968

Senior Helpline TTY

(888) 206-1327

Legal Status:

Government - State

Hours

Monday to Friday, 8:30 AM - 5:00 PM

Eligibility

Adults age 60 and older, family, friends and other concerned people in the state of Illinois

Fees

No Fees

Intake Procedure

Visit website or call for more information

Languages

Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois

    Telephone Numbers

    Number:
    800-252-8966
    Type:
    Voice/Toll-Free
    Name:
    Senior Helpline
    Number:
    888-206-1327
    Type:
    Voice/TTY/TDD
    Name:
    Senior Helpline TTY
    Edit Service DetailsClick here to see this service (PH-0320) and related services within the Service Tree.

    Hours

    Monday to Friday, 8:30 AM - 5:00 PM

    Required Documents

    Photo ID and medical information may be requested

    Eligibility

    Adults age 60 and older in the state of Illinois

    Fees

    No Fees

    Intake Procedure

    Visit website or call for more information

    Languages

    Spanish

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    • Illinois

      Telephone Numbers

      Number:
      800-252-8966
      Type:
      Voice/Toll-Free
      Name:
      Senior Helpline
      Number:
      888-206-1327
      Type:
      Voice/TTY/TDD
      Name:
      Senior Helpline TTY
      Edit Service DetailsClick here to see this service (LV-3300.2900) and related services within the Service Tree.

      Hours

      Monday to Friday, 8:30 AM - 5:00 PM

      Eligibility

      Adults age 60 and older, family, friends and other concerned people in the state of Illinois

      Fees

      No Fees

      Intake Procedure

      Visit website or call for more information

      Languages

      Spanish

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

      • Illinois

        Telephone Numbers

        Number:
        800-252-8966
        Type:
        Voice/Toll-Free
        Name:
        Senior Helpline
        Number:
        888-206-1327
        Type:
        Voice/TTY/TDD
        Name:
        Senior Helpline TTY
        Edit Service DetailsClick here to see this service (LH-2700) and related services within the Service Tree.

        Hours

        Monday to Friday, 8:30 AM - 5:00 PM

        Eligibility

        Adults age 60 and older, family, friends and other concerned people in the state of Illinois

        Fees

        No Fees

        Intake Procedure

        Visit website or call for more information

        Languages

        Spanish

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

        • Illinois

          Telephone Numbers

          Number:
          800-252-8966
          Type:
          Voice/Toll-Free
          Name:
          Senior Helpline
          Number:
          888-206-1327
          Type:
          Voice/TTY/TDD
          Name:
          Senior Helpline TTY
          Edit Service DetailsClick here to see this service (LH-3500) and related services within the Service Tree.

          Description

          Home Delivered Meals available for eligible seniors.

          Hours

          Monday to Friday, 8:30 AM - 5:00 PM

          Eligibility

          Adults age 60 and older in the state of Illinois

          Fees

          No Fees

          Intake Procedure

          Visit website for information on the various services offered and how to apply for them

          Languages

          Spanish

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

          • Illinois

            Telephone Numbers

            Number:
            800-252-8966
            Type:
            Voice/Toll-Free
            Name:
            Senior Helpline
            Number:
            888-206-1327
            Type:
            Voice/TTY/TDD
            Name:
            Senior Helpline TTY
            Edit Service DetailsClick here to see this service (BD-5000.3500) and related services within the Service Tree.

            Description

            Home Health Care services available.

            Hours

            Monday to Friday, 8:30 AM - 5:00 PM

            Eligibility

            Adults age 60 and older, family, friends and other concerned people in the state of Illinois

            Fees

            No Fees

            Intake Procedure

            Visit website or call for more information

            Languages

            Spanish

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

            • Illinois

              Telephone Numbers

              Number:
              800-252-8966
              Type:
              Voice/Toll-Free
              Name:
              Senior Helpline
              Number:
              888-206-1327
              Type:
              Voice/TTY/TDD
              Name:
              Senior Helpline TTY
              Edit Service DetailsClick here to see this service (LT-2800) and related services within the Service Tree.

              Hours

              Monday to Friday, 8:30 AM - 5:00 PM

              Eligibility

              Adults age 60 and older, family, friends and other concerned people in the state of Illinois

              Fees

              No Fees

              Intake Procedure

              Visit website or call for more information

              Languages

              Spanish

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

              • Illinois

                Telephone Numbers

                Number:
                800-252-8966
                Type:
                Voice/Toll-Free
                Name:
                Senior Helpline
                Number:
                888-206-1327
                Type:
                Voice/TTY/TDD
                Name:
                Senior Helpline TTY
                Edit Service DetailsClick here to see this service (TJ-3200.5000) and related services within the Service Tree.

                Description

                Transportation services available to seniors.

                Hours

                Monday to Friday, 8:30 AM - 5:00 PM

                Eligibility

                Adults age 60 and older in the state of Illinois

                Fees

                No Fees

                Intake Procedure

                Call or visit website to schedule a ride

                Languages

                Spanish

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                • Illinois

                  Telephone Numbers

                  Number:
                  800-252-8966
                  Type:
                  Voice/Toll-Free
                  Name:
                  Senior Helpline
                  Number:
                  888-206-1327
                  Type:
                  Voice/TTY/TDD
                  Name:
                  Senior Helpline TTY
                  Edit Service DetailsClick here to see this service (BT-4500.6500) and related services within the Service Tree.

                  Description

                  Senior Center Bus services available.

                  Hours

                  Monday to Friday, 8:30 AM - 5:00 PM

                  Eligibility

                  Adults age 60 and older in the state of Illinois

                  Fees

                  No Fees

                  Intake Procedure

                  Visit website for information and how to apply

                  Languages

                  Spanish

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                  • Illinois

                    Telephone Numbers

                    Number:
                    800-252-8966
                    Type:
                    Voice/Toll-Free
                    Name:
                    Senior Helpline
                    Number:
                    888-206-1327
                    Type:
                    Voice/TTY/TDD
                    Name:
                    Senior Helpline TTY
                    Edit Service DetailsClick here to see this service (BT-4500.4700-800) and related services within the Service Tree.

                    Hours

                    Monday to Friday, 8:30 AM - 5:00 PM

                    Eligibility

                    Adults age 60 and older in the state of Illinois

                    Fees

                    No Fees

                    Intake Procedure

                    Visit website or call for more information

                    Languages

                    Spanish

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                    • Illinois

                      Telephone Numbers

                      Number:
                      800-252-8966
                      Type:
                      Voice/Toll-Free
                      Name:
                      Senior Helpline
                      Number:
                      888-206-1327
                      Type:
                      Voice/TTY/TDD
                      Name:
                      Senior Helpline TTY
                      Edit Service DetailsClick here to see this service (TC-5500.8000) and related services within the Service Tree.

                      Description

                      Comprehensive and coordinated services for the state's aging population. Programs are designed to promote the independence of older Illinois citizens and to help prevent premature or unnecessary nursing home placement. Programs offered include Adult Protective Services, the Community Care Program and the Senior Health Insurance Program. Also offers the Senior Helpline.

                      Hours

                      Monday to Friday, 8:30 AM - 5:00 PM

                      Eligibility

                      Adults age 60 and older, family, friends and other concerned people in the state of Illinois

                      Fees

                      No Fees

                      Intake Procedure

                      (1) Visit website for information on the various services offered and how to apply for them (2) Call the Senior Helpline for more information on protective services for seniors (3) Call the 24-Hour Adult Protective Services Hotline to report suspected abuse, exploitation or neglect of an elderly person

                      Languages

                      Spanish

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                      • Illinois

                        Telephone Numbers

                        Number:
                        866-800-1409
                        Type:
                        Voice/Toll-Free
                        Name:
                        Adult Protective Services Hotline
                        Number:
                        800-252-8966
                        Type:
                        Voice/Toll-Free
                        Name:
                        Senior Helpline
                        Number:
                        888-206-1327
                        Type:
                        Voice/TTY/TDD
                        Name:
                        Senior Helpline TTY
                        Edit Service DetailsClick here to see this service (BH-8500.8000) and related services within the Service Tree.

                        Description

                        Comprehensive and coordinated services for the state's aging population. Programs are designed to promote the independence of older Illinois citizens and to help prevent premature or unnecessary nursing home placement. Programs offered include Adult Protective Services, the Community Care Program and the Senior Health Insurance Program. Also offers the Senior Helpline.

                        Hours

                        Monday to Friday, 8:30 AM - 5:00 PM

                        Eligibility

                        Adults age 60 and older, family, friends and other concerned people in the state of Illinois

                        Fees

                        No Fees

                        Intake Procedure

                        (1) Visit website for information on the various services offered and how to apply for them (2) Call the Senior Helpline for more information on protective services for seniors (3) Call the 24-Hour Adult Protective Services Hotline to report suspected abuse, exploitation or neglect of an elderly person

                        Languages

                        Spanish

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                        • Illinois

                          Telephone Numbers

                          Number:
                          800-252-8966
                          Type:
                          Voice/Toll-Free
                          Name:
                          Senior Helpline
                          Number:
                          888-206-1327
                          Type:
                          Voice/TTY/TDD
                          Name:
                          Senior Helpline TTY
                          Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

                          Description

                          Support groups available.

                          Hours

                          Monday to Friday, 8:30 AM - 5:00 PM

                          Eligibility

                          Adults age 60 and older, family, friends and other concerned people in the state of Illinois

                          Fees

                          No Fees

                          Intake Procedure

                          Visit website or call for more information

                          Languages

                          Spanish

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                          • Illinois

                            Telephone Numbers

                            Number:
                            800-252-8966
                            Type:
                            Voice/Toll-Free
                            Name:
                            Senior Helpline
                            Number:
                            888-206-1327
                            Type:
                            Voice/TTY/TDD
                            Name:
                            Senior Helpline TTY
                            Edit Service DetailsClick here to see this service (PN-8100) and related services within the Service Tree.

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