Illinois Relay
Address
3001 Montvale Drive
Suite A
Springfield, IL 62704
711
AKA:
711 Illinois Relay
Description:
Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.
Hours:
Monday to Friday, 8:00 am - 4:30 pm
Languages:
Spanish, English
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
March 14, 2024
Address Listings
Physical (Primary)
3001 Montvale Drive
Suite A
Springfield, IL 62704
Contacts
Phone Numbers
Relay Callers
711
Administrative
(800) 841-6167
Fax
(217) 698-0942
TTY
(800) 526-0844
TTY Spanish
(800) 501-0864
Legal Status:
Public Service
Services
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Description
Amplified Phones, Captioned Pones, TTY and Cell Phone Amplifiers.
Hours
Monday to Friday, 8:00 am - 4:30 pm
Required Documents
Copy of recent phone bills; Proof of residency; Signed application by doctor or health professional
Eligibility
Must be a resident of Illinois with a speech disability or deaf; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.
Fees
No Fees
Intake Procedure
(1) Download application form online. (2) Complete form, have it signed by required health professionals. (3) Mail completed form to address listed.
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Free telecommunications relay service (TRS) in Illinois that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.
Hours
24 hours a day, 7 days a week
Required Documents
Signed document by a medical professional attesting the inability of applicant to use a standard phone
Eligibility
Must be a resident of Illinois with a speech disability or deaf; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.
Fees
No Fees
Intake Procedure
(1) Dial 711. (2) Provide the phone number you want to call. (3) Proceed with your call.
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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