AKA:
Pace Bus Service
Description:
Provides local bus services, including fixed routes, call-n-ride, van pools and paratransit services
Hours:
Customer Relations: Monday to Friday, 8:30 am - 5:00 pm
Languages:
Spanish, Polish
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
March 20, 2023
Address Listings
Mailing (Primary)
550 West Algonquin Road
Arlington Heights, IL 60005-4412
Contacts
Phone Numbers
Customer Relations
(847) 364-7223 x3
ADA Paratransit and Dial-a-Ride Assistance
(800) 606-1282
Customer Relations
(847) 364-PACE x3
Customer Relations - Spanish
(847) 228-3575
RTA Travel Information Center
(312) 836-7000
Legal Status:
Government - State
Services
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Description
Provides local bus services, including fixed routes, call-n-ride, van pools and paratransit services
Hours
Customer Relations: Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID
Eligibility
No eligibility restrictions
Fees
Sliding scale, Self-Pay
Intake Procedure
(1) Visit RTAChicago.com to plan your trip. (2) Wait at posted bus stop sign, and wave to the driver of the bus you want to board. (3) Customers who have contracted COVID-19 are currently not being transported on Pace Paratransit Services.
Languages
Spanish, Polish
Geography Served
- Illinois
- Cook County
- Dupage County
- Kane County
- Lake County
- Mchenry County
- Will County
- Cook County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides ride services to individuals with disabilities by reservation only.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID; Proof of Disability
Eligibility
Individuals certified by the RTA to have a disability which prevents use of the fixed route Pace bus
Fees
Sliding Scale, Self-Pay
Intake Procedure
(1) Call 312-663-HELP (4357) to request an application for certification from the RTA. (2) Complete the application to the best of your ability. (3) Call to schedule an in-person interview
Languages
Spanish, Polish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides local bus services, including fixed routes, call-n-ride, van pools and paratransit services
Hours
Customer Relations: Monday to Friday, 8:30 am - 5:00 pm
Required Documents
Photo ID
Eligibility
No eligibility restrictions
Fees
Sliding Scale, Self-pay
Intake Procedure
(1) Visit RTAChicago.com to plan your trip. (2) Wait at posted bus stop sign, and wave to the driver of the bus you want to board. (3) Customers who have contracted COVID-19 are currently not being transported on Pace Paratransit Services
Languages
Spanish, Polish
Geography Served
- Illinois
- Cook County
- Dupage County
- Kane County
- Lake County
- Mchenry County
- Will County
- Cook County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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