Need Help? Call (800) 942-9412, Monday-Friday, 8:00am – 4:30pm Call (800) 942-9412

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DuPage County Community Services - Intake, Information & Referral

Address

421 North County Farm Road
Wheaton, IL 60187

(630) 407-6500

www.dupageco.org/csintake/

AKA:

I&R, I&A, Intake and Referral, Information and Assistance

Description:

Point of entry for all services offered by DuPage County Community Services. Provides program information, referrals, and benefit screening.

Hours:

Monday to Friday, 8:00 am - 4:30 pm

Intake Process:

(1) Call or walk-in to request assistance and to complete an intake
(2) Intake information will include personal information such as name and address, and other household information
(3) An appointment may be scheduled or a community referral will be provided.
(4) For an appointment, documentation may be required, which may include:
a. Photo ID
b. Proof of Address
c. Proof of income

Program Fees:

No fees

Languages:

(1) Spanish
(2) Uses a language line for other languages

Eligibility:

Reside in DuPage County

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

November 1, 2018

Address Listings

Mailing (Primary)

421 North County Farm Road
Wheaton, IL 60187

Contacts

Intake & Referral

Primary Contact

(630) 407-6500

csprograms@dupageco.org

Phone Numbers

Main

(630) 407-6500

Fax

(630) 407-6501

TDD

(630) 407-6502

Toll Free

(800) 942-9412

Legal Status:

Government - County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Dupage County
    Edit Service DetailsClick here to see this service (PH-0700) and related services within the Service Tree.

    Description

    Vouchers are for gently used clothing. The availability of sizes or types of clothing cannot be guaranteed.

    Required Documents

    (1) Proof of residence or living situation (2) Photo ID (3) Verification of income for last 90-days

    Eligibility

    (1) Reside in DuPage County (2) Meet income guidelines

    Intake Procedure

    (1) Appointment will be provided at the time of intake (2) Documentation will be collected at the time of the appointment

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    • Illinois
      • Dupage County
      Edit Service DetailsClick here to see this service (BM-6500.1500-130) and related services within the Service Tree.

      Description

      Provides transportation to COVID-19 mass vaccination sites in DuPage County.

      Hours

      Monday to Friday, 8:00 am - 4:30 pm

      Required Documents

      None

      Eligibility

      Transportation must be within DuPage County

      Fees

      No Fees

      Intake Procedure

      (1) Call 630-407-6500 or 800-942-9412 to set up a ride (2) Ride reservations must be scheduled 24 hours in advance

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

      • Illinois
        • Dupage County

        Telephone Numbers

        Number:
        630-407-6500
        Type:
        Voice
        Name:
        Main
        Edit Service DetailsClick here to see this service (JP-1500.1700-150) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

        • Illinois
          • Dupage County
          Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

          Description

          Vouchers are for gently used household items. Availability of household goods cannot be guaranteed.

          Required Documents

          (1) Photo ID (2) Proof of residence or living situation (3) Income documentation for 90-days

          Eligibility

          (1) Reside in DuPage County (2) Meet income guidelines

          Intake Procedure

          (1) Appointment will be provided at the time of intake. (2) Documentation will be collected at the time of the appointment.

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

          • Illinois
            • Dupage County
            Edit Service DetailsClick here to see this service (BM-3000.3000) and related services within the Service Tree.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

            • Illinois
              • Dupage County
              Edit Service DetailsClick here to see this service (BH-0500.3200) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

              • Illinois
                • Dupage County
                Edit Service DetailsClick here to see this service (TJ-3000) and related services within the Service Tree.

                Description

                Limited financial assistance for medical fees that are not covered by insurance.

                Required Documents

                (1) Photo ID (2) Verification of residence or living situation (3) Income documentation for last 90-days

                Eligibility

                (1) Reside in DuPage County (2) Meet income guidelines

                Intake Procedure

                (1) Call to complete an intake (2) If eligible, an appointment will be provided, and documentation will be collected at the appointment (3) Staff will coordinate services with a participating vendor

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                • Illinois
                  • Dupage County
                  Edit Service DetailsClick here to see this service (LH-5100.5000) and related services within the Service Tree.

                  Description

                  Provides limited financial assistance for the purchase of medical equipment for those who do not have health insurance.

                  Required Documents

                  (1) Photo ID (2) Proof of residence or living situation (3) Income documentation for last 90-days.

                  Eligibility

                  (1) Reside in DuPage County (2) Meet income guidelines

                  Intake Procedure

                  (1) Call to complete an intake (2) If eligible, an appointment will be scheduled (3) Documentation to be provided at the time of appointment (4) Staff will coordinate services with a participating vendor

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                  • Illinois
                    • Dupage County
                    Edit Service DetailsClick here to see this service (LH-5000) and related services within the Service Tree.

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                    • Illinois
                      • Dupage County
                      Edit Service DetailsClick here to see this service (LH-3500.5000) and related services within the Service Tree.

                      Description

                      Ride DuPage - discounted cab rides to and from medical appointments.

                      Required Documents

                      (1) Photo ID (2) Proof of residence or living situation (3) Income documentation for last 90-days

                      Eligibility

                      (1) Reside in DuPage County, (2) Meet income guidelines, (3) Cannot be receiving Medicaid Insurance,

                      Fees

                      Self-pay

                      Intake Procedure

                      (1) Complete intake by phone, (2) If eligible, an appointment will be to collect required information and documentation, (3) Once registered, participants will contact Ride DuPage to schedule rides, (4) Must re-register on an annual basis

                      Service Area

                      DuPage County

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                      • Illinois
                        • Dupage County
                        Edit Service DetailsClick here to see this service (BT-4500.6500-500) and related services within the Service Tree.

                        Description

                        Provides limited financial assistance for the purchase of prescription medication for those that are not covered by health insurance or other discount programs.

                        Required Documents

                        (1) Photo ID (2) Verification of residence or living situation (3) Income documentation for last 90-days

                        Eligibility

                        (1) Reside in DuPage County (2) Meet income guidelines

                        Intake Procedure

                        (1) Call to complete an intake (2) If eligible, an appointment will be scheduled (3) Documentation to be provided at the time of appointment (4) Staff will coordinate services with a participating vendor

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                        • Illinois
                          • Dupage County
                          Edit Service DetailsClick here to see this service (LH-5100.6500) and related services within the Service Tree.

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                          • Illinois
                            • Dupage County
                            Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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