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Illinois Attorney General - Consumer Protection Division - Springfield

Address

500 South Second Street
Springfield, IL 62701

(800) 386-5438

www.illinoisattorneygeneral.gov/consumer-protection/index

Description:

Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.

Hours:

Monday to Friday, 9:00 am - 5:00 pm

Languages:

Spanish, English

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

September 20, 2023

Address Listings

Mailing (Primary)

500 South Second Street
Springfield, IL 62701

Physical

100 West Randolph Street
Office of the Illinois Attorney General Consumer Protection Division
Chicago, IL 60601

Contacts

Kwame Raoul

Primary Contact

Attorney General

Phone Numbers

Consumer Fraud Hotline - Chicago

(800) 386-5438

Chicago Office

(312) 814-3000

Consumer Fraud Hotline - Springfield

(800) 243-0618

Spanish Language Hotline

(866) 310-8398

Springfield Office

(217) 782-1090

TTY

(877) 844-5461

Legal Status:

Government - State

Description

Services include informal dispute resolution on behalf of Illinois consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.

Hours

Monday to Friday, 9:00 am - 5:00 pm

Eligibility

Residents of Illinois

Fees

None

Intake Procedure

(1) Fill out consumer complaint online form on website to provide personal information and details of the complaint, OR (2) Mail completed form to address listed

Languages

Spanish, English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois

    Telephone Numbers

    Number:
    800-386-5438
    Type:
    Voice
    Name:
    Consumer Fraud Hotline - Chicago
    Number:
    800-243-0618
    Type:
    Voice/Toll-Free
    Name:
    Consumer Fraud Hotline - Springfield
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