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Citizens Utility Board

Address

309 West Washington Street
Suite 800
Chicago, IL 60606

(800) 669-5556

citizensutilityboard.org/

Description:

Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.

Hours:

Monday to Friday, 9:00 am - 4:00 pm

Intake Process:

(1) Call Consumer Hotline or visit website
(2) No walk-in service

Program Fees:

No fees

Eligibility:

None

Is Shelter?

No

Date of Official Change:

November 9, 2020

Address Listings

Physical (Primary)

309 West Washington Street
Suite 800
Chicago, IL 60606

Contacts

Phone Numbers

Consumer Hotline

(800) 669-5556

Fax

(312) 263-4329

Office

(312) 263-4282

Legal Status:

Non-Profit

Description

Public information about Illinois utility companies and consumer's rights.

Hours

7 days a week, 24 hours a day

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Visit website for information and resources

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois

    Telephone Numbers

    Number:
    800-669-5556
    Name:
    Consumer Hotline
    Edit Service DetailsClick here to see this service (TJ-3200.1750) and related services within the Service Tree.

    Description

    Consumer hotline to answer questions and address complaints.

    Hours

    Monday to Friday, 9:00 am - 4:00 pm

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    (1) Call Consumer Hotline or visit website (2) No walk-in service

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    • Illinois

      Telephone Numbers

      Number:
      800-669-5556
      Name:
      Consumer Hotline
      Edit Service DetailsClick here to see this service (DD-1500.9650) and related services within the Service Tree.

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