Citizens Utility Board
Address
309 West Washington Street
Suite 800
Chicago, IL 60606
(800) 669-5556
Description:
Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.
Hours:
Monday to Friday, 9:00 am - 4:00 pm
Languages:
English, Spanish
Is Shelter?
No
Date of Official Change:
May 30, 2023
Address Listings
Physical (Primary)
309 West Washington Street
Suite 800
Chicago, IL 60606
Contacts
General Email
Primary Contact
Phone Numbers
Consumer Hotline
(800) 669-5556
Fax
(312) 263-4329
Office
(312) 263-4282
Legal Status:
Non-Profit
Services
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Description
Public information about Illinois utility companies and consumer's rights.
Hours
7 days a week, 24 hours a day
Required Documents
None
Eligibility
None
Fees
No Fees
Intake Procedure
Visit website for information and available resources
Languages
English, Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer hotline to answer questions and address complaints.
Hours
Monday to Friday, 9:00 am - 4:00 pm
Required Documents
None
Eligibility
None
Fees
No Fees
Intake Procedure
(1) Call Consumer Hotline or visit website. (2) No walk-in service
Languages
English, Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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