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Illinois Department of Human Services - Chicago

Address

401 South Clinton Street
Chicago, IL 60607

(800) 843-6154

www.dhs.state.il.us

Description:

Administers State funded programs through local offices for medical, food, and cash assistance to those who qualify. No direct, in-person services offered at this location.

Hours:

Monday to Friday, 8:30 am - 5:00 pm

Languages:

Spanish, English

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

November 14, 2023

Address Listings

Mailing (Primary)

401 South Clinton Street
Chicago, IL 60607

Contacts

DHS Customer Assistance

Grace B. Hou

Secretary

Phone Numbers

Toll-free

(800) 843-6154

Chicago Main Office TTY

(800) 447-6404

Legal Status:

Government - State

Description

State food stamp/EBT/SNAP program.

Hours

Customer Help Line: Monday to Friday, 8:30 am - 5:00 pm; Website: 24 Hours a Day, 7 Days a Week

Required Documents

Photo ID; Proof of residence; Proof of Social Security numbers for all people on application; Other types of documents depending on circumstances.

Eligibility

Residents of Illinois who meet income guidelines

Fees

No Fees

Intake Procedure

(1) An application for services may be completed online or at a local office. (2) An appointment will be scheduled by mail. (3) Show up for appointment on scheduled time at indicated local office with application and all required documents.

Languages

Spanish, English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois

    Telephone Numbers

    Number:
    800-843-6154
    Type:
    Voice
    Name:
    Toll-free
    Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

    Description

    Provides a listing of support services available to recently arrived migrants

    Hours

    24 hours, 7 days a week

    Required Documents

    None

    Eligibility

    Migrants resettling in Illinois

    Fees

    No fees

    Intake Procedure

    Visit website

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois

      Telephone Numbers

      Number:
      800-843-6154
      Type:
      Voice/Toll-Free
      Name:
      Toll-free
      Edit Service DetailsClick here to see this service (TJ-1800.3300) and related services within the Service Tree.

      Description

      Facilitates and processes Medicaid application for Illinois residents

      Hours

      Customer Help Line: Monday to Friday, 8:30 am - 5:00 pm; Website: 24 Hours a Day, 7 Days a Week

      Required Documents

      Photo ID; Proof of residence; Proof of Social Security numbers for all people on application; Other types of documents depending on circumstances.

      Eligibility

      Residents of Illinois who meet income guidelines

      Fees

      No Fees

      Intake Procedure

      (1) An application for services may be completed online or at a local office. (2) An appointment will be scheduled by mail. (3) Show up for appointment on scheduled time at indicated local office with application and all required documents.

      Languages

      Spanish, English

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois

        Telephone Numbers

        Number:
        800-843-6154
        Type:
        Voice
        Name:
        Toll-free
        Edit Service DetailsClick here to see this service (NL-5000.5000) and related services within the Service Tree.

        Description

        Administers State funded programs through local offices for medical, food, and cash assistance to those who qualify.

        Hours

        Customer Help Line: Monday to Friday, 8:30 am - 5:00 pm; Website: 24 Hours a Day, 7 Days a Week

        Required Documents

        Photo ID; Proof of residence; Proof of Social Security numbers for all people on application; Other types of documents depending on circumstances.

        Eligibility

        Residents of Illinois who meet income guidelines

        Fees

        No Fees

        Intake Procedure

        (1) An application for services may be completed online or at a local office. (2) An appointment will be scheduled by mail. (3) Show up for appointment on scheduled time at indicated local office with application and all required documents.

        Languages

        Spanish, English

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Illinois

          Telephone Numbers

          Number:
          800-843-6154
          Type:
          Voice
          Name:
          Toll-free
          Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

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