Naperville, City of
Address
400 South Eagle Street
Naperville, IL 60540
(630) 420-6111
Description:
Local government administering village services and departments: Public Utilities, Finance, Emergency Management, Police and Public Works. Also offers the Ride DuPage subsidized taxi program.
Provides temporary shelter from extreme cold/hot weather conditions during listed hours of operation. Call first to confirm availability.
Hours:
Monday to Friday, 8:00 am - 5:00 pm
Handicap Accessible?
Yes
Is Shelter?
No
Related Resources
Naperville, City of - Department of Public Utilities - Electric
Naperville, City of - Department of Public Utilities-Water
Naperville, City of - Emergency Management Agency
Naperville, City of - Police Department
Naperville, City of - Transportation, Engineering and Development Business Group
Date of Official Change:
August 1, 2023
Address Listings
Physical (Primary)
400 South Eagle Street
Naperville, IL 60540
Contacts
Phone Numbers
Main
(630) 420-6111
Mayor's Office
(630) 420-6018
Transportation Department
(630) 420-6100
Legal Status:
Government - City
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Local government administering village services and departments: Public Utilities, Finance, Emergency Management, Police and Public Works. Also offers the Ride DuPage subsidized taxi program.
Hours
Monday to Friday, 8:00 am - 5:00 pm; In person: Monday to Friday, 8:00 am - 4:30 pm; Call Center for billing questions: Monday to Friday, 7:00 am - 7:00 pm; Saturday, 8:00 am - 12:00 pm
Required Documents
May include photo ID and proof of address.
Eligibility
Resident of Naperville
Fees
Self-pay
Intake Procedure
(1) Call to make an appointment (2) Walk in for services (3) Submit a request on website: https://napervilleil.mycusthelp.com/webapp/_rs/(S(zyya4xfue4jkbekxhtyypdwy))/supporthome.aspx
Geography Served
- Illinois
- Dupage County
- Naperville
- Will County
- Naperville
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides temporary shelter from extreme cold weather conditions during listed hours of operation. Call first to confirm availability.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Eligibility
None
Fees
No fees
Intake Procedure
Call to confirm that Warming Center service is available.
Geography Served
- Illinois
- Dupage County
- Naperville
- Will County
- Naperville
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides temporary shelter from extreme hot weather conditions during listed hours of operation. Call first to confirm availability.
Hours
Monday to Friday, 8:00 am - 5:00 pm
Eligibility
None
Fees
No Fees
Intake Procedure
Call to confirm that Cooling Center service is open.
Geography Served
- Illinois
- Dupage County
- Naperville
- Will County
- Naperville
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Currently suspended until further notice. --------------------------------------------------------- Provides reimbursement for travel costs to registered participants who need to return to Naperville unexpectedly when Pace bus service is not available.
Hours
Registered participants can access services when Pace buses are not in service: Monday to Friday, 8:00 am - 4:30 pm and 7:00 pm to 12:00 am
Required Documents
To complete registration: (1) Valid ID (2) Proof of Residency (3) Application Approval For reimbursement request: (1) Detailed receipt from trip (2) Reimbursement Request Form found online
Eligibility
All commuters who are Naperville residents and use Pace bus services to access the Naperville or Route 59 Metra stations.
Fees
Self-pay
Intake Procedure
(1) To receive reimbursement for a trip, enrolled participants must submit a valid receipt and a completed Reimbursement Request Form to commuter@naperville.il.us. a. Reimbursement Request Form available online (2) Participants may submit receipts and requests for reimbursement up until February 1 of the following year. Participants will receive reimbursement via a mailed check. (3) Call or visit website for more information: www.naperville.il.us/about-naperville/transportation-and-parking/train-station-access/guaranteed-ride-home/
Geography Served
None
Telephone Numbers
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