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Child Support Services

Address

Aurora Regional Office
280 East Indian Trail Road
Aurora, IL 60505

(800) 447-4278

www.illinois.gov/hfs/ChildSupport/Pages/default.aspx

Description:

Assistance with establishing paternity, enforcing orders for child support (including health insurance), modifying or changing the amount of the child support order, collecting current and past due payments, and locating the parent who does not live with the child.

Hours:

Monday to Friday, 8:00 am - 4:30 pm

Program Fees:

No Fees

Languages:

Spanish, English

Is Shelter?

No

Related Resource

Date of Official Change:

September 18, 2023

Address Listings

Physical (Primary)

Aurora Regional Office
280 East Indian Trail Road
Aurora, IL 60505

P.O. Box

P.O. Box # 19405
Illinois Department of Healthcare and Family Services
Springfield, IL 62794

Contacts

Theresa Eagleson

Director

Phone Numbers

Customer Service Call Center

(800) 447-4278

TTY

(800) 526-5812

Legal Status:

Government - State

Description

Assistance with establishing paternity, enforcing orders for child support (including health insurance), modifying or changing the amount of the child support order, collecting current and past due payments, and locating the parent who does not live with the child.

Hours

Customer Service: Monday to Friday, 8:00 am - 4:30 pm

Eligibility

Custodial and non-custodial parents

Fees

No fees

Intake Procedure

(1) Complete a Child Support Application available from the website, or call the customer service number listed or email to have an application sent to you (2) Fill out and sign the application form and mail it in to regional office (3) An interview will be scheduled after the form has been received.

Languages

Spanish, English

Service Area

Counties served by Aurora Regional Office: Kane, DuPage, Lake

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois

    Telephone Numbers

    Number:
    800-447-4278
    Name:
    Customer Service Call Center
    Number:
    800-526-5812
    Name:
    TTY
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