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Regional Transportation Authority - Reduced Fare Permits

Address

175 West Jackson Boulevard
Suite 1650
Chicago, IL 60604

(312) 913-3110

www.rtachicago.org/rider-resources/reduced-fare/reduced-fare-permits

AKA:

RTA

Description:

Issues reduced fare permits to ride with the Chicago Transit Authority (CTA), Metra, and Pace

Hours:

Website: 24 hours per day, 7 days per week.
Customer Service Support: Monday to Friday, 8:30 am - 5:00 pm

Intake Process:

(1) To apply in person, call the main number to find a location nearest you.
(2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application.
(3) Documentation required includes but is not limited to:
a. Photo Id
b. Wallet-sized color photo of yourself that is approximately 2 inches by 2 inches. Do not wear a hat, scarf, or sunglasses in the photo. Some locations may take your photo for a fee.
c. If you are a person with a disability, proof of the disability (i.e. Social Security Disability payments, Veteran's Administration letter, etc.)
d. If you are receiving Medicare, verification of Medicare status.
(4) If approved, a permit will be received by mail in about 3-4 weeks

Program Fees:

No Fee
Fees apply for replacement Permits or for pictures to be take on site.

Languages:

Spanish

Eligibility:

(1) 65 Years or Older or a person with a disability
(2) Cannot be enrolled in the Illinois Department of Aging's Benefit Access program

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

April 5, 2021

Address Listings

Mailing (Primary)

175 West Jackson Boulevard
Suite 1650
Chicago, IL 60604

P.O. Box

PO Box 301150
Chicago, IL 60630

Contacts

Leanne Redden

Primary Contact

Executive Director

Phone Numbers

Main

(312) 913-3110

Legal Status:

Government - City

Description

Issues reduced fare permits to ride with the Chicago Transit Authority (CTA), Metra, and Pace

Hours

Website: 24 hours per day, 7 days per week. Customer Service Support: Monday to Friday, 8:30 am - 5:00 pm

Required Documents

(1) Completed application found online (2) Copy of government-issued picture identification card that verifies your age (driver's license, state of Illinois ID card, alien registration card or passport) (3) A wallet-sized color photo of yourself that is approximately 2" square a. Do not wear a hat, scarf or sunglasses in the photo

Eligibility

(1) 65 Years or Older or a person with a disability (2) Cannot be enrolled in the Illinois Department of Aging's Benefit Access program

Fees

No Fee Fees apply for replacement Permits or for pictures to be take on site

Intake Procedure

(1) To apply in person, call the main number to find a location nearest you. (2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application. (3) If approved, a permit will be received by mail in about 3-4 weeks.

Languages

Spanish

Service Area

(1) Cook County (2) DuPage County (3) Kane County (4) Lake County (5) McHenry County (6) Will County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Cook County
      • Dupage County
        • Kane County
          • Lake County
            • Mchenry County
              • Will County

              Telephone Numbers

              Number:
              312-913-3110
              Name:
              Main
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