Veterans Administration Health Care Beneficiary Travel
Address
5000 South 5th Avenue
Hines, IL 60141
(708) 202-8387
Description:
Veterans Administration (VA) travel reimbursement and assistance program. Various forms of transportation available for veterans travelling to and from the VA for health care purposes. Also provides shuttle bus service from Aurora and Hoffman Estates VA offices to Edward Hines, Jr. VA Hospital.
Hours:
(1) Monday to Friday, 8:00 am - 4:30 pm
(2) Transportation Services: 7 days a week, 24 hours a day
(3) Claims Filing Helpline: Monday to Friday, 7:00 am - 7:00 pm
Intake Process:
(1) How to request travel reimbursement:
a. Visit the Beneficiary Travel Office after completing an appointment, or
b. Call the office and complete the VA Travel Reimbursement Form 10-3542, or
c. Fax or mail the completed and signed Form 10-3542 to the local Beneficiary Travel Office
d. Submit a claim on website after setting up an online account: https://www.va.gov/health-care/get-reimbursed-for-travel-pay/
(2) Applications for reimbursement/payment must be submitted within 30 calendar days from the date of completed travel or date the applicant was notified for travel payments
(3) Application forms available onsite and from website
(4) Call to verify eligibility for having the deductible waived
(5) Call or visit website for most current reimbursement rates
(6) Call the main number and Dial "0" for interpretation services if needed
Program Fees:
(1) Government-funded
(2) Self-pay
Languages:
Interpreters Available
Eligibility:
Eligible Veteran Beneficiaries:
(1) Need to have a service-connected (SC) rating of 30 percent or more, or
(2) Traveling for treatment of a SC condition, or
(3) Receive a VA pension, or income does not exceed maximum annual VA pension rate
(4) Traveling for a scheduled compensation or pension
(5) Medical condition requires an ambulance or a specially equipped van as determined by a VA clinician, and
(6) The travel is pre-authorized (authorization is not required for emergencies if a delay would be hazardous to life or death)
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
May 15, 2023
Geographies Served
Serves All Areas
Address Listings
Physical (Primary)
5000 South 5th Avenue
Hines, IL 60141
Contacts
Phone Numbers
Main
(708) 202-8387
Claims Help Line
(855) 574-7292
Fax
(708) 202-2399
Legal Status:
Government - Federal
Services
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Description
Veterans Administration (VA) travel reimbursement and assistance program. Various forms of transportation available for veterans travelling to and from the VA for health care purposes. Also provides shuttle bus service from Aurora and Hoffman Estates VA offices to Edward Hines, Jr. VA Hospital.
Hours
Monday to Friday, 8:00 am - 4:30 pm; Transportation Services: 7 days a week, 24 hours a day
Required Documents
Completed VA Travel Reimbursement Form 10-3542
Eligibility
Eligible Veteran Beneficiaries: (1) Need to have a service-connected (SC) rating of 30 percent or more, or (2) Traveling for treatment of a SC condition, or (3) Receive a VA pension, or income does not exceed maximum annual VA pension rate, (4) Travelling for a scheduled compensation or pension, (5) Medical condition requires an ambulance or a specially equipped van as determined by a VA clinician, and (6) The travel is pre-authorized (authorization is not required for emergencies if a delay would be hazardous to life or death)
Fees
(1) Government-funded, (2) Self-pay
Intake Procedure
(1) How to request travel reimbursement: a. Visit the Beneficiary Travel Office after completing an appointment request, or b. Call the office and complete the VA Travel Reimbursement Form 10-3542, or c. Fax or mail the completed and signed Form 10-3542 to the local Beneficiary Travel Office d. Submit form on website (2) Applications for reimbursement/payment must be submitted within 30 calendar days from the date of completed travel or date the applicant was notified for travel payments (3) Application forms available on site and from website (4) Call to verify eligibility for having the deductible waived (5) Call or visit website for most current reimbursement rates (6) Call the main number and Dial "0" for interpretation services if needed
Languages
Interpreters Available
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Telephone Numbers
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