Heartland Alliance - Traveler's Aid Chicago
Address
O'Hare International Airport, Terminal 2, upper level
PO Box 66019
Chicago, IL 60666
(773) 894-2427
AKA:
TAC
Description:
Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD).
Hours:
Monday to Friday, 8:00 am - 9:00 pm
Saturday and Sunday, 10:00 am - 9:00 pm
Languages:
Arabic, Chinese, Polish, Spanish, with advanced notice, services can be provided in more than 35 different languages.
Is Shelter?
No
Date of Official Change:
April 18, 2024
Address Listings
Mailing
208 South LaSalle Street
Suite 1300
Chicago, IL 60604
Physical (Primary)
O'Hare International Airport, Terminal 2, upper level
PO Box 66019
Chicago, IL 60666
Contacts
General Email
Phone Numbers
Main
(773) 894-2427
Chicago Corporate Office
(312) 660-1300
Fax
(773) 686-7564
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD).
Hours
Information Desk: Monday to Friday, 8:00 am - 8:00 pm; Saturday and Sunday, 10:00 am - 7:00 pm
Required Documents
Call the Information Desk during listed hours to speak to a staff member
Eligibility
Varies based on selected assistance
Fees
None
Intake Procedure
(1) No appointments needed for information or crisis intervention services, walk-ins accepted during operating hours, (2) Protective Travel Services (PTS) arranged using online application (https://fs30.formsite.com/travelersaid/PTSapplication/index.html).
Languages
Arabic, Chinese, Polish, Spanish. With advanced notice, services can be provided in more than 35 different languages.
Geography Served
None
Telephone Numbers
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