ComEd - Assistance Programs
Address
Customer Care Center, PO Box 805379
Chicago, IL 60680
(800) 334-7661
Description:
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.
Hours:
Monday to Friday, 7:00 am - 7:00 pm
Languages:
Spanish, English
Is Shelter?
No
Date of Official Change:
August 14, 2023
Address Listings
Mailing (Primary)
Customer Care Center, PO Box 805379
Chicago, IL 60680
Physical
3601 West Chicago Avenue
Chicago, IL 60651
Contacts
Phone Numbers
Main
(800) 334-7661
Assistance Programs
(888) 806-CARE
Assistance Programs
(888) 806-2273
Customer Service - Spanish
(800) 955-8237
Energy Efficiency Program Inquiries
(855) 433-2700
Main
(800) EDI-SON1
Working Credit
(773) 275-0900
Legal Status:
Commercial
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Credit Empowerment offers online credit building workshops and one-to-one financial and virtual credit building counseling for 12 months
Hours
Workshops: Monday, 7:00 pm; Wednesday, 12:00 pm and 7:00 pm; Thursday, 7:00 pm (Spanish); Friday, 11:30 am; Saturday, 10:00 am; Counseling: Vary
Eligibility
Current ComEd customer
Fees
None
Intake Procedure
(1) Sign up online at https://info.workingcredit.org/join/comed (2) Call or email program@workingcredit.org
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Special Notes/Funding
Offered while funds available
Description
Electric service payment assistance for low-income residents through one-time bill credit
Hours
Website 24 hours, 7 days a week; Bill Pay Assistance Team: Monday to Thursday, 9:00 am - 5:00 pm
Required Documents
Government-issued ID; Current/most recent ComEd statement; Income document (two paystubs from last 30 days, unemployment application, layoff notice from past 90 days, Social Security or Veterans statement of benefits, SNAP, SSI, Medicaid, or see website for other accepted documents)
Eligibility
Current ComEd residential customer; Homeowner or renter; Must meet income guidelines
Fees
None
Intake Procedure
(1) Submit information online at https://nhschicago.org/bill-pay-assistance/ (2) Call 888-688-5438 or email BillPayAssistance@nhschicago.org for assistance (3) Credit may take up to 2 months to appear on bill
Languages
English, Spanish
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Fresh Start Services offers energy management tools, financial assistance programs, payment arrangement options and energy efficiency offerings, including providing free energy assessments and recommendations to help customers reduce energy usage.
Hours
Monday to Friday, 7:00 am - 7:00 pm
Eligibility
ComEd residential customer
Fees
None
Intake Procedure
(1) Contact the call center to learn more (2) Call 855-660-9378 or visit eesavings.com to schedule home energy savings assessment
Languages
Spanish, English
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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