Family Shelter Service of Metropolitan Family Services DuPage
Address
605 East Roosevelt Road
Wheaton, IL 60187
(630) 469-5650
Description:
Administers domestic violence services through a 24-hour hotline, counseling, shelter, and assistance in obtaining an order of protection.
For safety concerns, shelter locations are kept confidential.
Hours:
Monday to Friday, 9:00 am - 5:00 pm
Languages:
Spanish, English
Is Shelter?
No
Related Resource
Date of Official Change:
March 27, 2024
Address Listings
Physical (Primary)
605 East Roosevelt Road
Wheaton, IL 60187
Contacts
General Email
Phone Numbers
Domestic Violence Hotline
(630) 469-5650
Fax
(630) 221-8098
Main Office
(630) 221-8290
Legal Status:
Non-Profit
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Individual and group support, domestic violence education series, counseling, and prevention services available.
Hours
Domestic Violence Hotline: 7 days a week, 24 hours a day; Walk-In Hours: Tuesday, 12:00 pm - 2:00 pm; Welcome Groups: Monday, Wednesday, Thursday, 6:30 pm - 8:00 pm
Required Documents
Confirm any requirement over the phone
Eligibility
Individuals affected by domestic violence
Fees
No Fees, Self-pay, Private Insurance
Intake Procedure
(1) Call Domestic Violence Hotline 24/7 or walk-in during posted hours to speak to a trained counselor. (2) A preliminary interview will be carried out, based on which referrals may be given for other programs and services within DuPage County. (3) Counselors can also provide information all relevant programs offered, including the shelter program and its specific guidelines - for safety reasons, shelter locations kept confidential. (4) Walk-in for Welcome Groups and Domestic Violence Education Series during posted hours, call in advance if childcare is required on site
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Domestic violence hotline available 24 hours a day, 7 days a week.
Hours
24 hours a day, 7 days a week
Required Documents
None
Eligibility
Individuals affected by domestic violence
Fees
No Fees
Intake Procedure
Call Domestic Violence Hotline 24/7 to speak with a trained counselor
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Court services, including court advocates, assistance with filing Orders of Protection, follow-up on police reported incidents, referral information, available.
Hours
Domestic Violence Hotline: 24 hours a day, 7 days a week; Walk-In Hours: Tuesday, 12:00 pm - 2:00 pm; Welcome Groups: Monday, 6:00 pm - 7:00 pm (Spanish; in person); Thursday, 4:30 pm - 6:00 pm (English; virtual)
Required Documents
Confirm any requirement over the phone
Eligibility
Individuals affected by domestic violence
Fees
No Fees, Self-pay, Insurance
Intake Procedure
(1) Call Domestic Violence Hotline 24/7 or walk-in during posted hours to speak to a trained counselor. (2) A preliminary interview will be carried out, based on which referrals may be given for other programs and services within DuPage County. (3) Counselors can also provide information all relevant programs offered, including the shelter program and its specific guidelines - for safety reasons, shelter locations kept confidential. (4) Walk-in for Welcome Groups and Domestic Violence Education Series during posted hours, call in advance if childcare is required on site
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Emergency shelter available for individuals affected by domestic violence. Shelter locations are kept confidential for safety reasons.
Hours
Hotline: 7 days a week, 24 hours a day; Walk-In Hours: Tuesday, 12:00 pm - 2:00 pm
Required Documents
None
Eligibility
Individuals affected by domestic violence
Fees
No Fees, Self-pay, Insurance
Intake Procedure
Call the 24-Hour Domestic Violence Hotline at 630-469-5650 to speak with a trained counselor.
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Counseling services to individuals affected by spousal/intimate partner abuse.
Hours
Domestic Violence Hotline: 24 hours a day, 7 days a week; Walk-In Hours: Tuesday, 12:00 pm - 2:00 pm; Welcome Groups: Monday, 6:00 pm - 7:00 pm (Spanish; in person); Thursday, 4:30 pm - 6:00 pm (English; virtual)
Required Documents
Call to confirm any requirement
Eligibility
Individuals affected by spousal/intimate partner abuse and/or their loved ones
Fees
No Fees, Self-pay, Insurance
Intake Procedure
(1) Call Domestic Violence Hotline 24/7 or walk-in during posted hours to speak to a trained counselor. (2) A preliminary interview will be carried out, based on which referrals may be given for other programs and services within DuPage County. (3) Counselors can also provide information all relevant programs offered, including the shelter program and its specific guidelines - for safety reasons, shelter locations kept confidential. (4) Walk-in for Welcome Groups and Domestic Violence Education Series during posted hours, call in advance if childcare is required on site
Languages
English, Spanish
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
In-person and virtual information group focusing on domestic violence. Topics covered include the dynamics of abuse, how to support a friend or family member affected by domestic violence/abuse, how to get legal support.
Hours
Tuesday, 12:00 pm - 2:00 pm; Thursday, 2:00 pm - 4:00 pm
Eligibility
Anyone experiencing domestic violence, or a family member or friend of one who is.
Fees
None
Intake Procedure
Call the hotline for information and register if required.
Geography Served
- Illinois
- Dupage County
- Dupage County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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